
Training
and
Support


Training
The Milkshake Barista provides a comprehensive, yet easy to learn operating system designed to help build business along with a world-class training program that covers branding, business management, and more. In addition, you will always have access to an experienced field support team.
Our training program is available to you and your employees. The
program consists of 48 hours of classroom training. Training will be held
at The Milkshake Barista's corporate offices, located in New York. If you
prefer, you and your employees may attend the classroom training via
video conference. The training will cover the following in depth.


The proper ice cream, to milk, to flavoring ratio
Proper storage of ice cream, flavoring, milk, and toppings
Proper way to operate and sanitize all equipment
Correct temperature storage for ice cream, milk, flavorings, and toppings
How to use and maintain the POS system
How to keep inventory
How to anticipate reorders
Which mix of flavorings to use to make unique milkshakes
How to train your staff
How to setup your stations in order to make milkshakes efficiently
How long and what speeds to use when the milkshake mixers


Support
We also provide ongoing support with in-depth
Milkshake Barista operations training manuals, and
online access to training tools and development
support. We will also provide you with one of our
representatives who will come to your Milkshake
Barista location 24 hours before your grand opening.
They will stay with you for the duration to ensure your
big day is a great success. We will also support you
with the following.
Regular Q & A consultations
Business review analysis of your location's sales and performance vs. system-wide benchmarks
Operating systems checks
Dedicated franchise support team
Operational support & quality assurance
Proprietary recipes & new product rollouts
Assistance with site selection & store development